Shipping policy

We currently offer shipping services to the United States only.

Production Time: Approximately 2–3 business days.
Shipping Time: Approximately 8–12 business days after production is completed.
Estimated Total Delivery Time: Approximately 10–15 business days.
Orders placed on weekends or public holidays will be processed on the next business day. Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, customs clearance, or other circumstances beyond our control.

All our products qualify for free shipping.

Duties and taxes vary by market and are the responsibility of the customer. Please consult your local customs office for detailed information.

Shipping Confirmation: Once the shipping label is printed, you will receive an email with a tracking number.
Tracking Information Availability: Tracking details may take up to 12 hours to become available.
You can track your order using the "Track Your Order" link found in the footer of any page on our website.

We are happy to assist you, but we have access to the same tracking information as you. We recommend that you contact the carrier directly for any issues.
If all else fails, please reach out to our support team for assistance at support@goodeny.com.

Goodeny is not responsible for items that are lost or damaged during shipping. In such cases, please file a claim directly with the carrier.
All claims should be submitted to the respective carrier.
If you need further assistance, contact our support team at support@goodeny.com.